Reference

the777 Privacy Policy for Indonesia

Our Privacy Policy explains how we collect, use, protect and retain the details connected with your the777 account.

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CONTACT YOUR WAY

Privacy Help Beside Your Account

A clear contact path helps when you need to ask about a privacy record, a phone verification detail or a wallet receipt connected with your account.

Account access If phone verification or sign-in stalls, tell us which account detail you can still access and describe the privacy request. We may ask for account checks before discussing personal records, so your data is not disclosed to the wrong person.
Wallet records For a DANA, OVO, GoPay or QRIS receipt question, send the transaction reference and date through the account support contact. We can match the status record while keeping your wallet password, PIN and other private credentials out of the request.
Policy requests To ask for access, correction or deletion where local law permits, describe the exact record and the action you want. We will use the contact details already linked to your account when we need to confirm that the request is yours.
DATA HANDLING DETAILS

What Privacy Controls Cover

Privacy controls work alongside the account steps you already know: phone verification before account access, a signed-in route for wallet receipts and a device path that lets us identify unusual sign-in activity.

Account details

We may hold your name or contact detail, phone verification status, account identifiers and messages sent through support. These records help us return you to the correct account and answer a Privacy Policy request without combining your details with another account.

Device activity

Sign-in records can include device type, browser details, session times and security signals. When the same account moves between mobile and desktop, these details help us investigate access concerns and protect the account without needing access to your personal device contents.

Cookies

Our cookies can keep a session active, remember selected settings and show whether an account page or payment-status screen loads properly. You can manage cookies in your browser. Blocking them may require repeated sign-in or affect parts of the account path.

Payment records

A wallet or bank record may include the rail selected, a reference, status and receipt details. DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri, BNI, bank transfer and virtual account data is used to reconcile your account activity, not to request your private banking password.

Retention

We retain account, security, support and transaction records only for as long as needed for the stated purpose, dispute handling and duties that apply where local law permits. When a record is no longer needed, we delete it or remove its direct account link.

Changes and contact

You can ask us to correct an inaccurate account detail, explain a stored record or consider deletion where local law permits. Use the signed-in support contact, include the requested change and expect an account check before we disclose or alter personal data.

Privacy Policy Answers For Your Account

These Privacy Policy answers focus on the questions you may have before opening a the777 account or while checking a wallet receipt. We keep the answers tied to account access, device activity, cookies, support records and local payment references. If your situation is not covered, contact us through the account support path with the smallest amount of detail needed to identify your request.

It covers account details, phone verification, device and session records, cookies, support messages and payment-status records. It explains why we use those details for access, security, support and legal duties, including activity connected with DANA, OVO, GoPay, QRIS and bank transfer.

Phone verification helps connect access to the correct account and gives us a way to check identity before discussing personal records. We may use its status when you ask about sign-in, a wallet receipt or a Privacy Policy request. Access depends on local law.

Our payment records can contain the selected rail, reference, status and receipt details, but you should not send a wallet password, PIN or banking secret through support. DANA, OVO, GoPay and QRIS questions should use the transaction reference instead.

You can contact us through the signed-in account support path and ask what personal records are associated with your account. Include the account contact detail and the scope of your request. We may verify ownership first, and access remains subject to local law.

Send a correction request through account support and identify the exact detail, such as a contact record or phone verification status. Explain the accurate replacement and why it is needed. We will check the request against your account before making an allowed change.

We keep records for the time needed to operate access, protect accounts, answer disputes, reconcile payment status and meet duties where local law permits. The period can differ by record type. When the purpose ends, we delete the record or remove its direct account link.

You can request deletion through the account support contact and identify the records you want considered. We assess the request under applicable rules; some security, dispute or transaction records may need to remain where local law permits. We will explain the result through the account contact.

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